The Music Exchange – Nottinghams finest independent record store

    ABOUT THE MUSIC EXCHANGE SHOP

    The Music Exchange is an independent record shop with a difference – 
    we’re also a social enterprise which is part of EVE Trades, a group of businesses owned by the Framework Housing Association charity offering a socially responsible way to purchase products and services.

    We are staffed by volunteers who gain valuable retail training with us. Our volunteers come from varied backgrounds, some with barriers that have meant they have not had the opportunity to work in a retail environment before.

    We offer a structured but relaxed environment in which our volunteers can grow in confidence, gain work experience and interact with the public, increasing social skills. Our team volunteer with us for many reasons but they all have one thing in common, a shared passion for music that they pass on to our customers. 

    We hope our customers feel proud in being part of our shop and that they are choosing to make a difference within our local community. 

    – Huge range of new release vinyl across a diverse range of genres 

    – Ordering and presale service

    – Online shop with mail order and click and collect service

    – Support the local music scene

    – Loyalty card scheme

    – Tickets for many different events 

    – Promote live music and other events

    WHAT WE DO

    The Music Exchange is an independent record shop with a difference – 
    We are a social enterprise which is part of EVE Trades, a group of businesses owned by the Framework Housing Association charity offering a socially responsible way to purchase products and services.

    We are staffed by volunteers who gain valuable retail training with us.

    Our volunteers come from varied backgrounds, some with barriers that have meant they have not had the opportunity to work in a retail environment before. 
    We offer a structured but relaxed environment in which our volunteers can grow in confidence, gain work experience and interact with the public, increasing social skills. 
    This has lead to many of our volunteers successfully finding employment.

    Our team volunteer with us for many reasons but they all have one thing in common, a shared passion for music that they pass on to our customers. 
    We hope our customers feel proud in being part of our shop and that they are choosing to make a difference within our local community. 

    We started out in 2009 selling donated second hand CDs and DVDs in a small shop in the West End Arcade but have now moved into a larger shop situated in the heart of Nottingham’s Creative Quarter, Hockley. 

    We stock an extensive selection of new and classic vinyl and are now regarded as Nottingham’s finest independent record store.
     
    We have received national recognition from The Observer, The Independent, The Telegraph, N.M.E and The Guardian as well as being nominated as The Music Week Independent of the year for two years running. We were a finalist of Nottingham’s ‘Independent of the Year’ Awards, 2014 and in 2015 we were nominated as one of the 20 best small shops in the country by the All Party Parliamentary Small Shops Group.  

    We stock a large range of new release vinyl across a diverse range of genres. If there’s something you can’t find in the shop, we’ll do our best to order it in for you.
     
    We offer a pre-sale service for upcoming releases and have an online shop with 1000’s of titles available for both mail order or ‘click and collect’ (popular with our local customers.)
     
    We have a loyalty scheme where customers receive 10% discount off purchases when they have collected 10 stamps.

    We also take pride in stocking music from local artists for which we charge no commission. It is important to us that we support the local music scene as much as we can.
     
    We stock concert tickets for various promoters within Nottingham and charge our customers no booking fee.
     
    We also promote our own live gigs, in-stores and events such as film screenings, bringing great international talent back into Nottingham venues.

    OUR STORY

    The Music Exchange was established in 2009. 

    We are part of the homelessness charity Framework Housing Association and with the help and development from service users based at the Handel Street day centre, we began work on a shop that would specialise in music retail.
     
    It was felt that one thing that staff and service users shared in common was a love of music. We discovered through music workshops that were run in the centre that music is something that really helps to break down barriers. 

    Handel Street has now sadly closed but it provided a much needed support service for Nottingham’s vulnerable homeless community. It was a safe environment for people to get a hot meal, have a shower, wash their clothes and more importantly it provided support and guidance for people who really needed it. 

    We found a small shop premises in an arcade in the city centre and along with some very generous donations from local businesses, record labels, Framework staff and the public we opened in the autumn of 2009. We were first staffed with service users who accessed Handel Street. They were given the trust and responsibility to run the shop and this helped them gain valuable life skills and increased confidence. Along with this we also had a weekly drop-in which we ran with the Street Outreach team so anyone who they were working with could access the shop for support. 

    At first the shop was open for just three days a week. It soon became obvious through the feedback of our customers that there was a real need for a new independent record shop in Nottingham, our customers loved our ethos and we started to get customers who were interested in buying new vinyl. At the time it was hard to get any vinyl releases in Nottingham as all of the local shops had closed. We made the decision to start stocking new releases and classic titles and we haven’t looked back. 

    We began to support the local music community too. We started stocking any local artists records and CDs for no commission and we started to put on gigs in the city, which was something that had been lacking in Nottingham over the past few years. 

    We quickly established ourselves in Nottingham due to the work we were doing within the local music community – we would give the shop over to labels and bands to take over for the day and creatively use the space to promote themselves.

    We then started to attract customers from other cities with events such as the annual Record Store Day helping to put us on the record buyers map, we had outgrown our small shop premises and we decided to make the move to Hockley to a bigger shop right in the heart of Nottingham’s Creative Community. 

    In 2012 we also became part of EVE Trades CIC, a group of social enterprises owned by Framework. Other businesses in this group include The Bike Workshop where people can purchase bikes and attend courses about how to maintain bikes, Barista, Paint It, Fix It, Woodpeckers, and Urban Pastures.

    We have become a major live music promoter in Nottingham, bringing back bands to the city which has been missed off the touring map for some years now. 

    We have played host a large number of acts with different styles including – Hookworms, Sleaford Mods, Richard Dawson, Sauna Youth, White Hills, Kagoule and The Blind Shake. We always include local artists as support acts and we try and vary the venues that we use to reach different audiences within the city. 

    We have had several in stores from international artists including Howling Bells, Etienne Jaumet, Hawk & A Hacksaw and Scott & Charlene’s Wedding. 

    Fashion designer and local legend Sir Paul Smith became a fan of the shop very early on and we have worked with him on several projects over the years we have known him. We were first involved with supplying stock for a Japanese pop-up store and we still provide his London stores with specially curated selections of vinyl. 

    He has invited us to DJ events within his London and Nottingham stores and he designed for us an exclusive t-shirt and tote bag which he sold within his stores and online. 

    Since the move we have received recognition from the national press, The Observer, The Guardian, The Independent, The Telegraph and the NME as well as being nominated as ‘Independent Of The Year’ at the Music Week awards two years in a row. 

    We were nominated as Nottingham Independent Business Of The Year 2014.

    We were also nominated as one of the 20 best businesses in the country by the All Parliamentary Small Shops Group in 2015 

    We were also invited to be part of the BBC 6Music festival in 2014, which was held in Manchester. 

    In 2014 we made our move towards a global platform when we set up our online business, we hope that people from around the world discover our message and see that there is a better way to buy their music. 

    DELIVERY INFORMATION

    Postage Costs

    All postage costs are calculated on item weight and can be viewed prior to checking out via the View Cart page.

    We offer three postage methods to choose from along with collection in person from our store.
     

    Postage times

    We use Royal Mail first class delivery service, this normally takes 1-2 working days.

    We do not ship orders on Saturday, Sunday, or Bank Holidays.

    If we receive your order by 1pm, we aim to post out the same day.

    We do not ship to P.O Box or BFPO addresses.

    Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.
     

    Packaging

    We ship all of our orders in strong packaging. 

    Where possible we remove the records from their sleeves to prevent spine damage, reinforcing the parcel with cardboard. We ship larger orders in cruciform boxes. 

    VOLUNTEERING


    The Music Exchange is more than an independent record shop. Most importantly, it is a social enterprise that is dedicated to supporting Nottingham’s local community as well as its music scene.

    The shop acts as a safe platform wherein people in supported housing are given the opportunity to gain independence and re-build social networks by volunteering in the shop.The success of the store is undoubtedly as a result of the dedication possessed by our team of volunteers.

    In addition to the volunteers from Framework, our staff come from a diverse range of backgrounds, some work full time, several are students, and others have no work history at all. Nevertheless, our team are united by their shared love of music and strong belief in the work of The Music Exchange. We think that the diversity and inclusivity of our team of staff helps to make The Music Exchange unique. If you would like to join our team, please download the linked form below in either PDF or Word format, complete it and return it to

    Download our Volunteer form in .pdf format – right click and save linked file as download our volunteer form in word format – right click and save linked file as
    download our volunteer form
    (right click & save linked file)